Shipping policy
📦 Shipping & Return Policy – Warm Glow Craft
At Warm Glow Craft, each piece is carefully crafted just for you. Please take a moment to read our shipping and return terms below:
✨ Processing Time
All orders are handmade and processed with care. Please allow 5 to 7 business days before your item is shipped.
🚚 Shipping Time
Estimated shipping times vary by location, but typically range from 7 to 15 business days. We do our best to get your magical piece to you as soon as possible!
🔁 Returns
We accept returns within 14 days of delivery.
To request a return, please email us first at warmglowcraft@outlook.com before sending anything back. We'll guide you through the process and provide the correct return address.
Returns must meet the following conditions:
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Items must be in their original condition
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Items must be in the original packaging
Please note: return shipping costs are the responsibility of the buyer, and we cannot accept returns of items that arrive damaged or used.